App Support
DM Adieu Effects — Support
DM Adieu Effects is a motion graphics and compositing app for the Mac, based on EffectCraft, the open-source compositor by the ArtCraft team. Dependent Media packages it for the Mac App Store and supports it.
Getting started
The Home screen opens when the app starts. Click Open Demo Project to see a finished animation, or New Composition to start your own. Press the space bar to preview. The Learn tab on the Home screen has hands-on tutorials that run inside the app.
Projects and footage
Use File › Save As… to save a project (.ecproj) wherever you like, and File › Open Project… or a double-click in the Finder to open it. Bring in footage with File › Import › File…, by dragging files onto the window, or by dropping them on the Dock icon.
Because the app is sandboxed, it can only read and write the files and folders you choose yourself: in an Open or Save panel, the folder picker, by drag and drop, or from the Finder. It remembers them, so after a restart your projects reopen from File › Open Recent and find their footage. If a project you received from someone else shows missing footage, use File › Dependencies › Relink Missing Footage… and point the app at the folder that holds it.
Auto-save
Auto-save is on by default. In the App Store version the auto-saves go to the app’s own Auto-Save folder, because the sandbox does not let the app write next to your projects. To keep them somewhere you can see, choose Settings › Project › Auto-Save Location › Custom Location and pick a folder. After an unexpected quit the app offers to open the latest auto-save.
Rendering
Choose Composition › Add to Render Queue, then click Render in the Render Queue panel. Renders go to your Movies folder unless you click the output file name to choose another place, or set Settings › Export › Default Output Folder. For image sequences (one file per frame) you choose a folder rather than a file.
Formats: H.264 MP4 with AAC audio (encoded by macOS itself), QuickTime ProRes from Proxy to 4444 XQ with alpha, uncompressed QuickTime, WebM with VP9 or AV1 and Opus audio, AV1 MP4, animated GIF, PNG, JPEG, TIFF and OpenEXR sequences, WAV and AIFF, and Lottie JSON. HEVC (H.265) export is not available in this edition.
Fonts
Text layers can use the fonts that come with macOS and the fonts you have installed with Font Book.
Rotoscope Brush and face tracking
Both work with built-in engines. Optional trained models can make them more precise: in Settings › Rotoscope Brush or Settings › Face Tracking, follow the model’s Project page link, download the model file in your browser, then click Install from File… The app checks the file against its published checksum. The app itself never downloads anything.
Expressions and scripts
Expressions are written in JavaScript and run inside the app. Scripts you choose with File › Scripts › Run Script File… run the same way, with access only to the files you pick. Scripts cannot reach the internet.
What is still rough
The compositor it is built on is young and under heavy development. Rendering can be slower than you are used to, some effects and dialogs behave differently from other compositing apps, and some tools are missing. Save often. If something breaks, tell us what you were doing, which effect or layer type was involved, and if possible send the project.
Contact
Email [email protected] or use the contact form. Include your macOS version and the app version from DM Adieu Effects › About.
DM Adieu Film — Support
DM Adieu Film is a video editor for the Mac: a multi-track timeline, colour grading with scopes, an audio mixer, titles and captions, in a native app that runs entirely on your Mac. It is built on FilmCraft, the open-source video editor by the ArtCraft team, which Dependent Media packages, sandboxes and supports for the Mac App Store.
Getting started
The app opens with a demo project made of generated clips, titles and music, so you can try every tool before you import anything. Press Space to play, drag clips on the timeline, and switch workspaces (Editing, Color, Audio…) with the button at the top right. File › New › Project starts your own.
Projects, media and the sandbox
Because the app is sandboxed, it can only use the files and folders you give it: through File › Import and File › Open, by dragging files or folders onto the window, or by double-clicking a project (.fcproj) in the Finder. Media dropped on the Dock icon is imported. The app remembers every project, clip and folder you give it this way, so a project you reopen after a restart still finds its media. Importing a whole folder covers everything in it.
If a clip still shows as offline (for example a file you moved, or a disk that was not connected), use Link Media and choose the file, or a folder to search: that gives the app access again.
Save and Save As write the project file you choose. Auto-save versions, render previews and proxies are kept in the app’s own folder on your Mac (File › Recover Unsaved Changes and Browse Auto-Saves find them), not next to your project.
Exporting
The Export tab writes a movie to the folder shown under Location; the Movies folder is the default. Choose another folder with the … button. If you type a folder the app has not been given, it asks you to choose it once. Exports that write several files (image sequences, MXF OP-Atom, caption files, AAF and OMF with separate media) ask for their folder the same way.
H.264 and HEVC are encoded with your Mac’s hardware video encoder (VideoToolbox), which is fast but has one pass and no constant-quality mode: presets that ask for two passes run in one. For settings the hardware encoder cannot take (odd frame sizes, HDR in H.264), choose H.265 or Apple ProRes instead.
Voice-over
Record voice-over straight onto the timeline from a track header. macOS asks once for microphone access. Takes are saved next to your project when the app can write there, otherwise in Movies › DM Adieu Film.
Keyboard shortcuts
Edit › Keyboard Shortcuts lists every shortcut, lets you change them, and has layouts that match other editors you may know. J, K and L shuttle, I and O mark In and Out, comma and period insert and overwrite.
What is still rough
The editor it is built on is young and under heavy development. Camera files from some makers are not yet tested, long effects-heavy timelines and exports lean on the CPU, there is no AV1 or VP9 export and no third-party plug-ins. If something breaks, save your work, then tell us which file, what format and what you were doing.
Contact
Email [email protected] or use the contact form. Include your macOS version and the app version from DM Adieu Film › About.
DM Adieu Design — Support
DM Adieu Design is a page-layout app for the Mac: spreads, frames, styles, a paragraph composer and press-ready PDF, in a native app that runs entirely on your Mac. It is built on DesignCraft, the open-source page-layout app by the ArtCraft team, which Dependent Media packages, sandboxes and supports for the Mac App Store.
Getting started
Choose Help › Sample Document to open a finished four-page magazine and look around. To start your own, click New file on the Home screen or choose File › New › Document, pick a size, then draw a text frame with the Type tool and start typing. File › Place adds a picture or a text file; the Properties panel on the right shows the settings of whatever is selected.
Opening and saving files
Use File › Open, drag a document onto the window, or double-click it in the Finder. The app opens its own .designcraft documents and IDML interchange files. File › Save (⌘S) writes a .designcraft document that holds the layout and every placed picture. File › Export PDF, Export Page as PNG, Export EPUB, Export HTML and Export IDML write a copy for print, screen or another app.
Because the app is sandboxed, it can only read and write files you choose yourself: through the Open, Place and Save dialogs, by dragging them onto the window, or from the Finder. Documents and pictures you have opened, placed or saved stay available after a restart, so a document the app recovers after a crash saves back to its own file. If macOS ever refuses to save a document in its old place, Save asks where to save it instead.
Pictures and fonts
Placed pictures are kept inside the document, so it opens anywhere, and the Links panel remembers where each one came from. Relink to Folder can only see the file you choose in the sandbox, not the rest of the folder: choose each moved picture with Relink… instead. Fonts that come with macOS and fonts you install with Font Book are ready to use. Fonts in a Document Fonts folder next to a document are not loaded by the App Store version, because the sandbox cannot reach that folder: install them with Font Book instead.
Books, data merge and packages
A book (.dcbook) and a data-merge source are files you choose, and they work as usual. A book’s chapters live in their own files: if one will not open after a restart, open it once with File › Open. File › Package creates the folder you name and gathers the document, its pictures, its fonts (where their licences allow) and an IDML copy into it.
Printing
File › Print (⌘P) lists the printers set up on your Mac, with copies and the page range. The pages go to the macOS printing system as PDF, like any other app’s.
What is still rough
The app it is built on is young and under heavy development. Interchange files from other apps may not open exactly as they were made, and some panels and dialogs are still rough. Updates arrive often. If something breaks, save your work, then tell us which file, what was selected and what you were doing.
Contact
Email [email protected] or use the contact form. Include your macOS version and the app version from DM Adieu Design › About DM Adieu Design.
DM Adieu PDF — Support
DM Adieu PDF is a PDF reader and editor for the Mac: comments, forms, signatures, redaction and page organizing, in a native app that runs entirely on your Mac. It is built on PdfCraft, the open-source PDF editor by the ArtCraft team, which Dependent Media packages, sandboxes and supports for the Mac App Store.
Opening and saving files
Use File › Open, drag a PDF onto the window or the Dock icon, or choose DM Adieu PDF under Open With in the Finder. Images and text files you open are turned into a new PDF. File › Save adds your changes to the end of the file, so the original bytes stay intact; File › Save As writes a fresh copy wherever you choose. Unsaved work is autosaved every minute and offered back if the app ever quits unexpectedly.
Because the app is sandboxed, it can only read and write files you choose yourself: through the Open and Save dialogs, by dragging them onto the window, or from the Finder. Files you have opened or saved, and folders you pin to the Home screen, stay available after a restart. When macOS wants you to choose a file again (for example one opened before an update), the app says so and shows the Open dialog on its folder, so one click opens it.
Exporting
Export a PDF writes pages as images, the text as a plain text file, or a Word document. Exports that make several files (one image per page, a split document) ask you to choose a folder first, and write everything there.
Printing
File › Print shows the printers set up on your Mac, with copies, two-sided printing, paper and scaling, and the printer’s own options. You can also choose Save as PDF in the same dialog.
Comments and markup
Choose Add comments in the All tools panel, then highlight or underline text, or drop a note anywhere on the page. The Comments panel lists every comment by page; reply to one to start a thread, and filter or search when there are many.
Forms
Click into a field and type; Tab moves to the next one. Check boxes, radio buttons and lists work as you would expect, and calculated fields update as you go. The Fields panel lists every field with its value. Prepare a form adds fields to a PDF that has none.
Signing
Fill Out & Sign adds your handwritten signature as an image: draw it, type it, or photograph a signature on white paper and the app removes the paper. To sign with a certificate, choose Use a certificate and pick a digital ID from your Keychain (macOS asks before the app may use its key), or create a self-signed ID in the app. Smart cards are not supported in this version.
What is still rough
The editor it is built on is young and under heavy development. Editing text that is already in a PDF can misplace or restyle it on some files, Word export does not keep the layout, dynamic XFA forms show only their placeholder page, and text recognition for scanned pages is not in this first version. Updates arrive often. If something breaks, save your work, then tell us which file (or a copy with private details removed), and what you were doing.
Contact
Email [email protected] or use the contact form. Include your macOS version and the app version from Help › About DM Adieu PDF.
DM Adieu Light — Support
DM Adieu Light is a photo library and raw developer for the Mac, based on LightCraft, the open-source photo editor by the ArtCraft team. Dependent Media packages it for the Mac App Store and supports it.
Your library
The first time you open the app it creates a library called “DM Adieu Light Library” in your Pictures folder. Use File › Import Photos… or Import from Folder… to bring photos in. By default each photo is copied into the library’s Originals folder, organised by date, so the library keeps working even if the original card or folder goes away.
Because the app is sandboxed, it reads only the files and folders you choose in an Open panel, plus its library in Pictures. Folders you choose are remembered, so they stay available after a restart. If a photo you added in place shows as missing, use File › Find Missing Photos… and point the app at its folder again.
Developing a photo
Select a photo and use the Edit panel on the right: the Light, Color and Effects sections, the tone curve, and masks for local edits. Every change is non-destructive and can be reset. Auto, B&W and HDR give you a quick starting point. Copy Edit Settings applies one photo’s look to others.
Exporting
File › Export › Custom… lets you choose the format, size, quality, sharpening and metadata. Exports go to the “DM Adieu Light Exports” folder in Pictures unless you choose another folder.
What is still rough
The editor it is built on is young and under heavy development. HEIC photos are not supported in this version, sending photos to the Photos app is not available, and some tools may behave differently from what you are used to. Updates arrive often. If something breaks, tell us what you were doing and which kind of photo you were working on.
Contact
Email [email protected] or use the contact form. Include your macOS version and the app version from DM Adieu Light › About.
DM Adieu Vector — Support
DM Adieu Vector is a vector illustration app for the Mac. Pen and Bézier paths, shapes, gradients, type, artboards and layers, in a native app that runs entirely on your Mac. It is built on VectorCraft, the open-source editor by the ArtCraft team, which Dependent Media packages, sandboxes and supports for the Mac App Store.
Opening and saving files
Use File › Open, drag a file onto the window or the Dock icon, or double-click a file in the Finder. The app opens its own .vectorcraft documents and .vctemplate templates, SVG and SVGZ, PDF, EPS, DXF, EMF and WMF files, and PNG, JPEG, GIF, WebP, TIFF and BMP images. File › Save keeps everything editable in a .vectorcraft document; Save As can also write PDF or SVG. File › Export › Export As writes PNG, JPEG, WebP, GIF, TIFF, SVG, PDF, EPS, DXF and more.
Because the app is sandboxed, it can only read and write files you choose yourself: through the Open and Save dialogs, by dragging them onto the window, or from the Finder. Files you have opened or saved stay available under File › Open Recent after a restart. If macOS ever asks for a file again, the app says so and opens the Open dialog: choose the file there once.
An export that writes several files (one per artboard, or an SVG with linked images) first writes the file you named, then asks you to choose the folder for the others: choose the same folder to keep them together. Export for Screens asks for a folder from the start.
Drawing with paths
The Pen tool (P) places anchors: click for corners, drag for curves. The Direct Selection tool (A) moves single anchors and handles; the Curvature tool draws smooth curves from clicks alone. Combine shapes with the Pathfinder panel or the Shape Merge tool, and change any object’s look in the Properties panel, which shows the fills, strokes and effects of what is selected.
Linked images and fonts
Images you place with File › Place stay linked and keep working after a restart. A document from elsewhere may show its linked images as missing, because the sandbox has not been given their folder yet: use Relink to Folder in the Links panel and choose the folder once. Fonts installed on your Mac are available as usual. The App Store version does not offer the additional fonts, plug-ins, templates and recovery folder settings, because the sandbox cannot reach a folder typed as a path; recovery copies are kept in the app’s own folder.
Keyboard shortcuts
Edit › Keyboard Shortcuts lists every shortcut and lets you change it. Two sets are built in: DM Adieu Vector Defaults and Classic Defaults, which follows the shortcuts long-time vector artists already know.
Printing
File › Print shows the app’s print dialog with the printers set up on your Mac, the paper size, scaling and marks. The job goes to the macOS printing system like any other app’s.
What is still rough
The editor it is built on is young and under heavy development. Some tools and dialogs are missing or behave differently from what you may be used to: about half of the raster effects are still to come, and there is no scripting. Updates arrive often. If something breaks, save your work, then tell us which file, what was selected, and what you were doing.
Contact
Email [email protected] or use the contact form. Include your macOS version and the app version from DM Adieu Vector › About DM Adieu Vector.
DM Adieu Photo — Support
DM Adieu Photo is an image editor for the Mac. Layers, masks, adjustment layers, layer styles, type, vector shapes, brushes, and layered PSD files, in a native app that runs entirely on your Mac. It is built on PhotoCraft, the open-source editor by the ArtCraft team, which Dependent Media packages, sandboxes and supports for the Mac App Store.
Opening and saving files
Use File › Open, drag a file onto the window or the Dock icon, or double-click a file in the Finder. The app opens PSD, PNG, JPEG, TIFF, WebP, BMP, GIF, OpenRaster and its own .pcraft documents, and camera raw files from most makers. Save keeps a layered document as PSD or .pcraft; Export writes a flat image.
Because the app is sandboxed, it can only read and write files you choose yourself: through the Open and Save dialogs, by dragging them onto the window, or from the Finder. Files you have opened stay available under File › Open Recent after a restart.
Non-destructive editing
Adjustment layers keep every edit live. Add Levels, Curves, Vibrance, Hue/Saturation and a dozen more from the Layer menu, mask them to an area, reorder them or switch them off, and your original pixels never change. Layer styles (Drop Shadow, Stroke, Outer Glow, Bevel & Emboss and the rest) work the same way on any layer, including type.
Keyboard shortcuts
The shortcuts are the ones working designers already know: ⌘J duplicates a layer, ⇧⌘D reselects, ⌘T transforms, B is the brush, V the move tool. Preferences › Keyboard Shortcuts lists every one and lets you change it.
Printing
File › Print uses the standard macOS print dialog. The app manages colours by default; choose the printer profile in the dialog if you prefer the printer to manage them.
What is still rough
The editor it is built on is young and under heavy development. Some tools and dialogs are missing or behave differently from what you may be used to, and the generative features of other editors are not here. Updates arrive often. If something breaks, save your work, then tell us which file, how many layers, and what you were doing.
Contact
Email [email protected] or use the contact form. Include your macOS version and the app version from DM Adieu Photo › About.
DM Home Theater Remote Support
Support for DM Home Theater Remote, the Mac and iPhone app that controls your Apple TV, your Pioneer, Onkyo or Integra network AV receiver and your Google TV from one window. If you don’t find your answer here, email [email protected] and a human will reply.
Try the app without any devices
Tap Try Demo Mode on the first screen. It loads a made-up Apple TV, receiver and Google TV so you can look around and try the buttons. Nothing is sent to your network. Tap Exit Demo to go back.
The app can’t find a device
- Make sure the device is on and on the same Wi-Fi or network as your Mac or iPhone.
- Allow Local Network for the app: on iPhone, Settings › Privacy & Security › Local Network; on Mac, System Settings › Privacy & Security › Local Network.
- For the receiver, turn Network Standby on in its setup menu so it can be reached while it is off. You can also type its IP address on the Receiver tab.
- For the Apple TV, pair once with the code shown on the TV. For the Google TV, pair once with the code shown on the TV; the TV must be on and signed in to Wi-Fi.
Make your own buttons
Press the + button, or right-click (Mac) or touch and hold (iPhone) an existing button and choose Edit…. Pick a name and icon, which devices to turn on, the receiver input, the listening mode, the volume, the Apple TV app to open, and whether to switch the TV to an HDMI input. On iPhone a button can also set lights in any of your Apple Homes; on the Mac a button can run a Shortcut. Activities › Reset Buttons to Defaults on the Mac restores the starting set.
The TV didn’t turn on or off
The Apple TV turns the TV on and off over HDMI-CEC, and many TVs hide that setting under a brand name. If the TV doesn’t follow, check that HDMI control (CEC) is on in the TV’s settings and, on the Apple TV, Settings › Remotes and Devices › Control TVs and Receivers is on. The Google TV turns on over your network (Wake-on-LAN), so it needs to be on the same network.
Some controls do nothing
Receivers and TVs differ. Zones appear only if your receiver has them, and dialog boost works only in surround listening modes. If something doesn’t work on your model, tell us the model name and what happened.
DM Home Theater Remote is an independent app and is not affiliated with or endorsed by Apple, Google or any receiver or TV manufacturer.
DM Receiver Remote Support
Support for DM Receiver Remote, the Mac and iPhone app that controls Pioneer, Onkyo and Integra network AV receivers. If you don’t find your answer here, email [email protected] and a human will reply.
The app can’t find my receiver
- Make sure the receiver is on and on the same Wi-Fi or network as your Mac or iPhone.
- Allow Local Network for the app: on iPhone, Settings › Privacy & Security › Local Network; on Mac, System Settings › Privacy & Security › Local Network.
- In the receiver’s setup menu, turn Network Standby on, so it can be reached while it is off.
- Or type the receiver’s IP address (shown in its network settings) on the first screen and tap Connect.
Try the app without a receiver
Tap Try Demo Mode on the first screen. It loads a made-up receiver so you can look around. Nothing is sent to your network. Tap Exit Demo to go back.
The volume doesn’t go as high as I expect, or jumps
The app shows the receiver’s own volume number, in the same half-steps the front panel uses. In Settings you can turn on Limit volume in this app to keep it below a level you choose.
Rename an input
Right-click an input on the Mac, or touch and hold it on iPhone, then choose Rename…. Names are limited to 10 characters, and the new name also shows on the receiver.
Some controls do nothing
Receivers differ. Zone 2 and Zone 3 appear only if your receiver has them, and dialog boost works only in surround listening modes. If something doesn’t work on your model, tell us the model name and what happened.
DM Receiver Remote is an independent app and is not affiliated with or endorsed by any receiver manufacturer.
DM Multicam Support
Support for DM Multicam, the iPhone app that turns several phones into a synced multi-camera crew for soccer, with one phone directing. If you don’t find your answer here, email [email protected] and a human will reply.
Getting a camera and the director to see each other
- Open DM Multicam on each phone. Choose Film on the camera phones and Direct on the one you’ll hold.
- The first time, iOS asks each phone to allow DM Multicam to find and connect to devices on your local network. Tap Allow. Without it the phones never find each other.
- Keep Wi-Fi and Bluetooth on. The phones don’t need to be on the same Wi-Fi network, or on any network, but both radios must be on.
If you said No to the local network prompt, turn it on in Settings › Privacy & Security › Local Network › DM Multicam, then reopen the app.
The camera stopped recording on its own
Almost always Low Power Mode. When it’s on, iOS locks the screen after a short while no matter what the app asks, and that ends the recording. Turn it off in Settings › Battery before the game; the capture screen shows a warning chip while it’s on. The other two causes are running out of storage and overheating, and the same screen warns about both.
A replay says “refused” or never arrives
- Not recording. Replays come from the recording in progress. Arm the match first.
- Recording not readable yet. The first couple of seconds of a recording can’t be cut. Wait a few seconds and tap Retry.
- No answer from the camera. The phone left the link. Check it’s awake and nearby; when its tile comes back, tap Retry on the replay.
The full-half clip shows “left on the camera”
Clips longer than five minutes aren’t pulled over the link automatically because a full half is several gigabytes per camera. Tap Retry on the clip to pull it anyway, or sync the match to the Mac on home Wi-Fi.
Adding a parent’s handheld video
On the director, use Import clip and pick the video from Files. It joins the match and is aligned to the other angles by its sound.
Gimbals
DM Multicam drives DockKit-compatible gimbals. Dock the phone and it appears on the capture screen; Auto-frame players in the camera settings lets the gimbal follow people on its own. The director’s Pitch map aims calibrated cameras at a point you tap. The two can’t run at once: turn Auto-frame off before using the map.
Camera screens are dark
The director’s Dim camera screens switch is on. It saves battery and heat on tripod phones. Touch a camera’s screen to wake it for 20 seconds, or turn the switch off on the director.